Data residency
Data residency is the guarantee that data is stored and processed within a defined geographic or legal boundary. For regulated European institutions adopting AI, residency must cover business data, prompts, traces and telemetry — not just the primary database.
In NeoXam Agents
The platform runs in the EU (Frankfurt) by default and client business data stays inside the tenant boundary. Per-client region pinning is committed before GA, and the observability stack is designed to be self-hosted so traces stay within the deployment boundary.
Related terms
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